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All trees, shrubs, and roses have a 1 year, 100% replacements only guarantee. Customer must return the dead plant with original receipt. Only 1 replacement allowed. Annuals, perennials, hanging baskets and tropical plants do not have a guarantee. Our Guarantee does not apply to Landscape Contractors or Charge Account Customers.

*Customer negligence and extreme weather will not be covered by our Guarantee. 
While we understand some loss will occur, some occurrences are out of our control. Drought, improper watering, animal damage, etc.